General Terms & Conditions
• Check-in: 14:00 HRS, Check-out: 12:00 Noon.
• Early Check in & Late Check out would attract an extra charge of an additional night.
• The tariff is in Indian Rupees (INR).
• All disputes are subject to Bangalore jurisdiction.
• Rates are non-commissionable.
• Pets are allowed only if the booking is valid for the whole residence(Kindly refer to the pet-policy document).
Check in Documentation
INDIAN NATIONALS:
As per Govt. of India regulations, all Indian nationals (adults & children) are required to provide a proof of identity such as Driving License, Voter’s ID, Aadhar
Card or Passport, at the time of check–in.
FOREIGN NATIONALS:
All foreign nationals are required to produce their valid Passports and Visa, at the time of check in.
Occupancy Policy
• Maximum occupancy per room is 3 person including adult or child.
• Extra Bed / Roll Away Bed will be charged additional.
Deposit & Cancellation Policy
Standard policy:
- The Booking will be confirmed on a 50% advance payment and balance 30 days before the arrival. The Hotel may choose to release non-guaranteed reservations prior to the date of arrival.
- Free cancellation, modification will be accepted up to 30 days before the Check-in.
- 100% retention charge will be applicable if cancelled or amended within 30 days of the arrival.
- 100% retention charge will be applicable for No Show, Late Arrival and Early Departure.
- Refunds will attract 10% of administrative charges.
Super Peak Period: 20 Dec to 10 Jan
- The Booking will be confirmed on a 50% advance payment and balance 30 days before the arrival.
- Bookings during this stay period (Both nights inclusive) are non-amendable, non-cancellable and non-refundable.
- 100% retention charge will be applicable if cancelled or amended.
- 100% retention charges will be applicable for No Show, Late Arrival and Early Departure.
Force Majeure Clause:
Further, in the event of a Force Majeure, ‘Niraamaya Retreats’ shall not charge retention for any cancellation or change of the reservation made by the guests, or that part of the reservation that was not consumed by the guests who are affected by the Force Majeure Event. The Hotel reserves the right to request for a valid document on a case-to-case basis. ‘Niraamaya Retreats’, shall at its own discretion provide the client a credit note that is valid till the claim-by-date defined by Niraamaya Retreats. The client will not be entitled to make any grievance thereafter in respect of the same.
Property Details
• Address: Blue Mountain Estate (East) Tarikere Taluk, Chikkamagaluru District Santaveri Post, Karnataka - 577 137
• Central Reservation +91 80 4510 4548
• Email: reservations@niraamaya.com
• Company Name: Niraamaya Retreats Private Limited
• GSTIN: 29AADCS2669D1Z8